CIRJE-J-68. Takahashi, Nobuo and Wataru Matsumoto, "Organizational Assessment Tool of NPOs: A Case of NPO Support Centers in Japan", February 2002.

Though the business evaluation had been introduced in NPOs, it was accompanied by the performance measurement difficulty proper for service. Then, this paper tries the organizational assessment of NPOs. The Nippon Foundation has been consciously evaluating (1) characteristics of the group and (2) characteristics of the leader. Using evaluation data of 24 support centers in Japan, we propose the new criteria (3) planning ability and (4) organizational capability. The Nippon Foundation's organizational assessment compounds the examination know-how from the past financial aid for NPOs, and we can reproduce the organizational assessment by our objective assessment tool of (1) to (4).